Frequently Asked Questions
Everything you need to know about your Caden Lane favorites.
When will my order ship?
Standard orders typically process within 3-5 business days. Personalized or custom items take a bit longer, usually shipping within 10-14 business days to ensure perfection.
What is your return policy?
We accept returns on unwashed and unworn items within 30 days of delivery. Please note that personalized items are final sale and cannot be returned.
How should I care for my Caden Lane fabrics?
To keep your items soft and vibrant, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and delivery times vary by destination and will be calculated at checkout.
Can I make changes to my order after it's placed?
Because we start processing orders quickly, we are only able to make changes within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay Installments for flexible payment options.